Sycophantic doesn’t begin to describe this interview with Alan Mulally. And he certainly seems to be feeling the love, albeit the strictly butt slapping, high fiving, circle-jerking kind.
Former cockpit designer for Boeing, Mulally is the CEO of Ford and the keynote speaker at this year’s Consumer Electronics Show. Which I’ll grant is a nifty PR move on his part, given the apparent centrality to Ford’s marketing platform of the new open source version of the Synch “in-car communications and entertainment system”.
Despite his “special forces-casual” appearance, he actually sounds like a reasonably smart chap, with firm ideas about distinguishing Ford product around the customer. But talk about an unsustainable benefit. Quite apart from the likelihood that most in-car communication devices will be legislated out of existence, these are gimmicks that, if they prove popular, will be knocked off by every competitor within a couple of years.
There’s a world of difference between the need to simplify the myriad data required to pilot a flying apartment block at approximately the speed of sound (his apparent inspiration) and the needs of the “always on” bozo, beetling between work, home and the gym. Information of the digital kind is about as important to driving a car as a functioning cigarette lighter.
A recent study came to the staggeringly elementary conclusion that the single most motivating factor in selecting a car is design. As in people don’t want to drive ugly cars. Dig a little deeper and you’ll probably find they want them to be zippy, reliable, safe, comfy and reinforce one of the following self appraisals: “I’m rich”, “I’m a pimp”, “I’m a jerk”, “I’m rugged”, “I’ve got a small dick”, “I’m a soccer mom,” “I’m an oleaginous spiv”, “I’m green” (actually green with envy of the oleaginous spiv in the fast lane).
My guess is “I tweet” is pretty low down on the list.
2 Responses
Mark
January 12th, 2010 at 12:29 pm
1I agree with you that marketing on the tech-focused fringe benefits isn’t sustainable long-term, however, I think it’s a smart way for Ford to get back into the game in the short-term.
As you point out, five years from now Sync-like tech will be the norm, but right now it’s an advantage (albeit a small one) over GM and most other manufacturers. At the very least, it tells me Ford is trying, innovating and giving a shit. Hard to say the same for GM and Chrysler.
Given Ford’s success at the North American International Auto Show, small efforts like Sync seem to represent a large effort to drastically improve. If this week is any indication, their cars will be standing on their own well ahead of Sync’s industry-wide adoption.
Thanks for fixing the comments, by the way. Really enjoy the blog.
simon
January 12th, 2010 at 12:47 pm
2Hey Mark: Really glad you enjoy the blog. Absolutely agree that Ford are distancing themselves from GM/Chrysler who continue to blunder about. I guess the point I’m really trying to make is that Detroit is no longer the competition, Toyota, Hyundai, Honda, VW, etc. are. To be truly in the game in a sustainable way they’ve got to get the basics fixed which I would suggest are: first regaining the ability to manufacture profitably (as opposed to making profit from financing); second figuring out who they are best suited to sell cars to and developing the best value automobiles on the market for them (value being a variable equation depending on who your target purchaser is).
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