Philistine that I am I have to admit I haven’t exactly been jonesing for membership in the Alex Bogusky fan club.
Attending one of the Olympian confabs of the Scali McCabe Sloves creative federation years ago, I was struck by Pat Fallon’s admission (not to be confused with being struck by Pat Fallon which was also a faint possibility) that while he was proud of his agency’s notoriety and domination at the award shows, he was frustrated that they had yet to do great work for the likes of a Chevrolet or a Tide. Big brands in big, crowded and competitive categories with limited product distinctiveness, and where success can take years rather than a single awards cycle.
CP+B has always felt a bit like that to me, more like a promotions agency (albeit a brilliant one) creating a series of spectacular advertising ‘events’ but not necessarily making sustainable brand building campaigns. Which is perhaps a predictable outcome of Bogusky’s vaunted “show me the press release” dictum.
Well I was wrong about His Alexness. He’s a fucking genius. His note to MDC employees in which he explains the role of Creative Insurgent is a template for what agencies have to do to become genuinely valuable to clients again. Which is to reaffirm (to ourselves as much as to our clients) that our real value always was and always will be the objective creativity we bring to business. But at the same time, which is what I think the great one is suggesting, we have to broaden what we mean by ‘creativity’.
Clients assume that what they need are the familiar comforts of process, certainty, guarantees and accountability (and there’s no shortage of revenue starved agencies only too happy to fake it). But they’re drowning in process and accountability. What they don’t have is an ounce of objectivity or a scintilla of creativity. And when they do go in search of objectivity, they hire clones called consultants, merely adding blinkers to an already myopic view.
Well, Colorado’s answer to J.M. Keynes has been delving into real and weighty issues. Energy and sustainability, moral and ethical conundrums, pressures on commerce to give back to as well as take from society. And because he’s not burdened by the quotidian drudgery of making plan or constrained by the bromides of those consultant-clones hired to “address” such issues, it’s more than likely he’ll come up with some unique perspective and useful ideas.
At root our value is not strategy or planning or mass media or social media or technology or research or behavioural science or even making TV ads; our real value is that we’re different. We do all those things, but they are simply the applied bit in applied creativity.
As Alex, or the Mahatma as I now refer to him, puts it “We can feel the rightness and wrongness and not even know why.” The benefits of informed instinct and applied creativity are a tough sell to those who crave certitude, but instinct not research drives innovation and instinct is what most large institutions smother.
8 Responses
bob hoffman
February 6th, 2010 at 10:33 am
1Grumpy:
Really?
We’re usually in synch on stuff, but I found his memo to be hugely self-important.
Doesn’t every generation naively believe it is the generation that’s going to change everything?
Do we really need to worry about creating sustainable systems and changing capitalism?
Can’t we just make good ads?
What’s wrong with that?
C Dorsey
February 6th, 2010 at 10:53 am
2Well, we could just make “good ads’” but the problem is that “ads” are becoming such a vague and ambiguous term that it’s now necessary to change the culture and the attitudes of business so that we can assist them in understanding why they aren’t reaching their target consumers through previously acceptable mediums. If you just wanted to make “good ads” you would be missing the boat. Marketers and creatives have an opportunity, right now, to inject more than sales persuasion and brand definition to their clients…we can show them a long-run strategy which redirects the current conversation between business and consumer. If we let this opportunity slip, it’s uncertain when we will have such an open door to change business dynamics.
simon
February 6th, 2010 at 11:22 am
3TAC:
Oh definitely self important. But that comes with the unthinking adulation that’s been heaped on what I consider to be unsustained advertising product.
When I had my own little agency, we always finished our presentations with a section titled “And another thing…” These were ideas that came up during the process, unrelated to the brief but nonetheless relevant – product or packaging or sponsorship ideas or whatever. They were of course usually wholly impractical, nonetheless often sparked the smarter clients to thinking about something in a different way which might eventually lead to something productive.
My basic point is that I think business can gain a lot from creative brains with a lot of experience of business problem solving.
I think if you set Bob Hoffman, Dave Trott and Rory Sutherland to thinking about a non-advertising related business issue some interesting and potentially huge ideas could emerge, in part because you would probably approach it from an entirely different perspective than the “experts”.
Well either that or you’d kill each other.
bob hoffman
February 6th, 2010 at 6:42 pm
4@C Dorsey
Really?
Ads are a vague and ambiguous term? I thought they were messages designed to sell you something.
I think one of us is confused.
C Dorsey
February 6th, 2010 at 7:13 pm
5@bob hoffman
Today, ad is an ambiguous term as ad can refer to a multitude of mediums, perspectives, life forms and so on. Ads are suppose to start a conversation, and in turn sell the product…but if you think “ads” are only those print things in magazines, banners on websites, or commercials on radio and tv…we’re missing the big picture.
vinny warren
February 7th, 2010 at 8:56 am
6i’m with you simon. you can’t deny the huuuge impact CPB’s work has had both on the industry and the culture. but what i really like is that while the rest of the industry spent years fretting about “THE FUTURE!”, Alex and co. stole the present. is it going to his head? maybe. a bit. but who could blame him. he did it his way.
Nick
February 9th, 2010 at 12:55 pm
7Having worked at both big and small shops, I’ve found that a surprisingly large number of ad professionals suffer from a distinct fear of talent. Not necessarily because it threatens them, but because it forces them to tap into their own creativity more than they have had to in the past. In short, it changes the game.
And that is exactly what Alex and Co. have done over the past decade. They’ve changed the path that ideas take to form, by looking at advertising as a story, and not a tag-line. If advertising is the propaganda of popular culture, then success should be measured by public reaction. If people are talking (for better or for worse), then the story was a success.
A year ago, I don’t think an agency executive would dare consider telling his client that their product was horrible. But that is exactly what CP+B did with Dominos. And while the initiative has only lived for a short time, the buzz across the board indicates that it was a smart, and necessary strategic move in which both advertiser and consumer benefited from the positive consequences of producing a better product.
And that is what makes the story. Not that there was a funny ad (because in this case, there wasn’t), but that an agency challenged a client to admit its most intimate shortcomings, and provide a solution that would not only make the product better, but the advertising more relevant and appealing to consumers.
So yes. We could just go ahead and make “good” ads that make people laugh, repeating (see: abusing) tag-lines with a three day shelf life, but that doesn’t make the industry stronger. Change, and the ability to create and produce relevant work in a completely fluid environment is the key to sustainability.
vinny warren
February 10th, 2010 at 10:26 pm
8well said nick. that’s it.
>>>>>>>They’ve changed the path that ideas take to form, by looking at advertising as a story, and not a tag-line>>>>>>
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